02
Why we are doing this
The honest goal, not the polite one.
05Taking all of it together, what should this content achieve?
The thing that stays true whoever is watching. One or two sentences.
06What does success look like six months from now?
Numbers if you have them: followers, reach, sign-ups, event turnout, list size. A feeling is a fine answer too.
07What is not working today?
The frustration that made this conversation happen. Be blunt. This is the most useful answer in the whole brief.
08Is there a date or moment you are building towards?
A launch, a season, a campaign window, an event. Or "nothing fixed, start as soon as possible".
03
The concept
The thinking that holds everything together, before any single piece of content exists.
09If someone described this content to a friend, without mentioning your organisation, what would they say it is?
"It's that page that…". If you cannot finish that sentence yet, say so. Finishing it is most of the work we are here to do.
10What world does the content live in?
The territory, not the message. This is where a subtle idea earns attention, because people follow a world before they follow a position. Pick what feels right, then tell us why.
11What is the one thread that must run through everything?
Not a slogan. The thing a viewer should sense in the tenth piece even if they missed the first nine.
12What stays identical everywhere, and what is free to change?
Look, voice, presenter, logo, format, length. Which of these are fixed, and which can flex from piece to piece.
13Is this one voice, or several?
One of the biggest structural decisions, and it changes everything we design. If you do not know yet, pick the last option and we will bring you a recommendation.
14The segments this has to stretch across
A name and one line each is all we need at this stage. Rough guesses are fine, and "we are not sure yet" is a real answer. Add as many rows as you have.
15Who are you deliberately not talking to?
And separately: who must we be careful not to alienate, even if they are not the target? The segment you decided not to chase often tells us more than the ones you did.
04
Voice, and the limits on it
How it sounds, how far it goes, and where it stops.
16Three things you want associated with you
18How direct should the message be?
You told us the first phase is about building an audience, with the message underneath. Where should the programme start?
19Red lines: what must never appear
Words, images, symbols, named people, topics, humour that is off limits. Please be specific. This is the list we will hold ourselves to.
20Legal or regulatory constraints we should design around?
Disclosure obligations, nonprofit restrictions, election period rules, platform policy history. Anything that has bitten you before.